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Charge for direct debit

txt: chorus ntl -charging ten euro late payment fee -and non direct debit charge three euro! Bill not due until 26th november - are these payment demands legal?

You should read the fine print of your Contract but my guess is that it is permissible.  If you find that it is not you can bring your case to the Small Claims Court.

 

Alternatively if you do find that there is no legal right in the fine print, you could report the actions of the company to the Department of Communications and object to the renewal of their license when next it comes up. I have done this myself and it usually works.

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